Privacy Policy

Last updated: 22/11/2024

Santelli Chong Architects (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.santellichong.com.au (“the Website”). Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the Website.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, as well as information automatically collected when you interact with our Website.

a) Some of the information you provide

Name
Email address
Phone number
Address
Project details or inquiries submitted via forms

b) Information Collected Automatically

IP address
Browser type
Device information
Pages visited and time spent on the Website
Referring website URLs
Cookies and similar tracking technologies

2. How We Use Your Information

We may use the information we collect for the following purposes:

To respond to your inquiries and provide services
To personalise your experience on the Website
To improve the functionality and performance of the Website
To send you updates, newsletters, or marketing materials (if opted-in)
To comply with legal obligations or enforce our terms

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

Service Providers: Third-party companies that perform services on our behalf (e.g., hosting, analytics, email marketing).
Legal Requirements: Authorities, when required by law, or to protect our legal rights.
Business Transfers: In the event of a merger, sale, or acquisition of our business.

4. Cookies and Tracking Technologies

Our Website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device to collect information about how you interact with the Website. You can manage your cookie preferences through your browser settings.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Privacy Rights

Depending on your location, you may have rights under applicable privacy laws, including:

Accessing the personal data we hold about you
Correcting or updating your information
Requesting deletion of your personal data
Opting out of marketing communications

To exercise these rights, please contact us at info@santellichong.com.au.

7. Third-Party Links

Our Website may include links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies separately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Santelli Chong Architects

info@santellichong.com.au

08 9328 3711

Suite 13, 99-101 Francis Street, Northbridge, WA 6003